You’re in capable hands.

Need help troubleshooting or configuring an AEM or Northern Airborne Technology (NAT) product? AEM’s dedicated troubleshooting, repair, and refurbishment services complement our product lines and provide you with timely, dependable solutions to your configuration and installation needs.

“AEM’s support and repair department is effective because we share the same values of honesty, collaboration, and accessibility.”
– Ray Guenther, Maintenance Director
 

We'll get you off the ground and into the air.

Our support department has extensive experience and is readily available to help you with:

  • Interface issues
  • Existing installations
  • Proper equipment operation
  • Wiring modifications

We are also the primary repair facility for SKYTRAC system hardware.

Tom Betzelt and Ray Guenther head up AEM’s support and repair department, providing customers with the most accurate, detailed instructions and drawings possible. If there’s anything Tom and Ray can do to help you complete your tasks successfully, they’ll do it. With over 70 cumulative years of avionics expertise, they will provide solutions to get you off the ground and into the air.

Pick up the phone or send an email; we’re usually able to get documents, schematics, and solutions to you right away.

For advice on which products to purchase, or for questions regarding product operation, give us a shout. We’re happy to help!