Need help troubleshooting or configuring an AEM or NAT product?

AEM’s dedicated troubleshooting, repair, and refurbishment services complement our product lines and provide you with timely, dependable solutions to your configuration and installation needs.

Our repair department is ready to help you with: 

  • Interface issues
  • Existing installations
  • Proper equipment operation
  • Wiring modifications

We are also the primary repair facility for SKYTRAC system hardware.


“Customer service & continuous improvement. These aren't just words on our website—we live them every day. Everyone pitches in as a team to exceed customer expectations, and we are always looking for ways to improve our processes.” –
Devon Hunt, AEM’s HR Manager

Tom Betzelt and Ray Guenther head up AEM’s support and repair department, providing customers with the most accurate, detailed instructions and drawings that they can. If there’s anything Tom and Ray can do to help you complete your tasks successfully, they’ll do it. Tom and Ray have over 70 cumulative years of avionics expertise; they will provide solutions that will get you off the ground and into the air.

Pick up the phone or send us an email; we’re usually able to get documents, schematics, and solutions to you right away. 

Need advice on which AEM product to purchase? Have questions regarding product operation? We can help with that, too! Also, check out our FAQ page for quick answers to common repair questions.


Product Repairs Form