Our repair department is ready to help
AEM’s dedicated troubleshooting, repair, and refurbishment services complement our product lines and provide timely, dependable solutions to your configuration and installation needs.
Our support and repair department provides customers with the most accurate, detailed instructions and drawings available. Our team has accumulated years of avionics expertise; and will provide solutions that will get you off the ground as quickly as possible.
- Interface issues
- Existing installations
- Proper equipment operation
- Wiring modifications
Repair Capabilities
Our capabilities extend to more than just product sales and repairs. AEM’s technicians can diagnose and locate the source of your avionics instrument issues and correct them in a timely and cost-efficient manner.
We are a Transport Canada Approved Maintenance Organization (AMO) and hold a European Aviation Safety Agency (EASA) Part 145 AMO designation. See our complete list of certifications.
Request an RMA
An RMA (Return Merchant Authorization) number is not mandatory to send in an AEM product for repair; however, requesting an RMA up front can save time later.
FAQ
Our facility in Kelowna provides all repair services for AEM products. For other products, please contact Technical Support to verify if we can service your product.
Contact support or give us a call to see if we have a loaner unit available. You can reach our support team at (250) 763-1088, Ext. 2.
An RMA number is not mandatory to send in an AEM product for repair; however, requesting an RMA up front can save time later.
If you are already a customer with AEM:
- Company name
- Part number and serial number
- Reported fault or reason for the return
- Contact name and email address or fax number
If you have not dealt with AEM before, we will request additional information to set up an account for you.
Get in touch with our support team and we’ll help find a solution to your problem.
Send AEM products to the following address:
Anodyne Electronics Manufacturing Corp.
#100-966 Crowley Ave.
Kelowna, BC V1Y 0L1
Canada
If you are shipping from the US, please remember to use an international waybill and include the necessary customs documents.
Get in touch with our support team and we’ll help find a solution to your problem.
If we’re not already on your approved vendor list, please contact support and we’ll provide you with the necessary steps.